HOW IMPORTANT THAT
PROCESS BUSINESS ..?
Business process is one of the most
important aspects of new business planning.
Usually a need or an idea lights
the new business fire but it is process that keeps the business alive and
enables it to grow. Facebook’s latest IPO is an excellent example of a company
that has yet to fully understand (or at least announce) what its process for
generating income will be.
This is a typical example of why business process
and business planning are so important.
A business process is a set of logically
related business activities that combine to deliver something of value (e.g.
products, goods, services or information) to a customer.
Process
composition
A business process is made up of a hierarchy of activity levels. These levels are typically given labels such as “subprocess,” “activity” and “task”. (Unfortunately, these terms are used inconsistently at different organisations, although the underlying concepts are the same.) For example, the “Sell to customer” process might contain three sub-processes: “Find the customer”, “Take the order” and “Invoice the customer”. Each of these, in turn, is composed of lower-level activities and tasks that further define the work that needs to be performed in order to “Sell to customer”.
A business process is made up of a hierarchy of activity levels. These levels are typically given labels such as “subprocess,” “activity” and “task”. (Unfortunately, these terms are used inconsistently at different organisations, although the underlying concepts are the same.) For example, the “Sell to customer” process might contain three sub-processes: “Find the customer”, “Take the order” and “Invoice the customer”. Each of these, in turn, is composed of lower-level activities and tasks that further define the work that needs to be performed in order to “Sell to customer”.
What
is business process design?
“In the current economic climate, business process flexibility is key to organisational survival.”
Business process design is the method by which an organisation understands and defines the business activities that enable it to function. Process design is concerned with designing a business’ processes to ensure that they are optimised, effective, meet customer requirements, and support and sustain organisational development and growth. A well-designed process will improve efficiency and deliver greater productivity.
The most common initiatives behind business process design projects are:
• customer and supply chain management
• operational performance improvement
• business process integration and automation
• cost reduction
• new business opportunities.
Business process design typically occurs as an early, critical phase in these projects, rather than as an end in itself. The goal of the overall project is to implement business change, whether that change is primarily organisational (improve the business’ operating processes), technical (implement or integrate software systems), or a combination of the two.
In a process improvement project, the focus of the business process design phase
is to streamline the process: to understand and measure the requirements, and to eliminate the risk of losing value through inefficient or inappropriate activities.
In a technology implementation project, the focus is on understanding the processes that are being automated, and ensuring that the appropriate technology is selected, configured and implemented to support them.
In both cases, the process design activities can range from modest (e.g. tweak existing processes and look for some quick wins) to aggressive (e.g. identify major opportunities to increase value or drive down costs through radical process improvement or outsourcing).
In short, business process design is a tool that can serve many different kinds of projects.
“In the current economic climate, business process flexibility is key to organisational survival.”
Business process design is the method by which an organisation understands and defines the business activities that enable it to function. Process design is concerned with designing a business’ processes to ensure that they are optimised, effective, meet customer requirements, and support and sustain organisational development and growth. A well-designed process will improve efficiency and deliver greater productivity.
The most common initiatives behind business process design projects are:
• customer and supply chain management
• operational performance improvement
• business process integration and automation
• cost reduction
• new business opportunities.
Business process design typically occurs as an early, critical phase in these projects, rather than as an end in itself. The goal of the overall project is to implement business change, whether that change is primarily organisational (improve the business’ operating processes), technical (implement or integrate software systems), or a combination of the two.
In a process improvement project, the focus of the business process design phase
is to streamline the process: to understand and measure the requirements, and to eliminate the risk of losing value through inefficient or inappropriate activities.
In a technology implementation project, the focus is on understanding the processes that are being automated, and ensuring that the appropriate technology is selected, configured and implemented to support them.
In both cases, the process design activities can range from modest (e.g. tweak existing processes and look for some quick wins) to aggressive (e.g. identify major opportunities to increase value or drive down costs through radical process improvement or outsourcing).
In short, business process design is a tool that can serve many different kinds of projects.
Good Business Process= Entrepreneurial Sanity
Entrepreneurs
are usually trying to do too much with too little money in too little time.
Investing additional time in learning business process seems difficult but it
is even more critical for an entrepreneur than it is for any other type of
company. Good process enables incredible productivity; entrepreneurs do not
have time not to focus on process.
Apply Business Process Focus to Your
Entrepreneurial Work Week
One
of the best ways to start focusing on business process is to incorporate it
into your own entrepreneurial lifestyle. Excellent books have been written
about entrepreneurial process and ways to get more done in less time. A
personal favorite at the moment in Stever
Robbins’ “9 Steps to Work Less and Do More.” Business process focus is an
excellent habit for success. Please contribute additional favorite ideas and
resources concerning business process.
search:
http://upandrunning.bplans.com/2012/08/28/starting-a-new-business-focus-on-business-process/ by:cheryll
calvin
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